Sponsored by

Las Vegas Convention Center

April 24th & 25th 2024

10AM - 4PM WED/THUR

Apr 24 & 25 / 2024

LVCC, Las Vegas

Jaime Scott: Speaking at the Call and Contact Center Expo USA

Jaime Scott

EvaluAgent

Stop Playing With Quality; Use Auto-QA to Get it Right

With ever-increasing competition and customer demand, the modern contact center must evolve to ensure its offering positive customer experiences. But, when evaluating customer interactions, it can be a lengthy and manual process, so you don’t get a true representation of the customer service offered. That’s where Auto-QA helps.