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Las Vegas Convention Center

April 24th & 25th 2024

10AM - 4PM WED/THUR

Apr 24 & 25 / 2024

LVCC, Las Vegas

Heather Turbeville: Speaking at the Call and Contact Center Expo USA

Heather Turbeville

UJET

Remote and hybrid work is still a thing? Yes!

According to Gartner, 70% of contact center agents want to continue to work from home. And 81% of contact center leaders believe that as much as 80% of their employees will primarily be working from home in two years. The benefits of working from home are huge, for both employees and for the business. But how do you manage a remote workforce successfully?