Eric LeBow, COO
LinkLive
Using Advanced Contact Center Technologies to Engage Customers from Anywhere
As customer (and agent) preferences change, modern contact centers will require a complete solution to help them manage schedules, staff and customers. Administrators and supervisors will benefit from real-time activity reports, SLA adherence tracking, and customer satisfaction monitoring.
Join Eric LeBow, COO of LinkLive, to discuss how a modern, secure and mobile CCaaS solution helps agents deliver personalized customer experience, and stay in touch with supervisors and coworkers, from anywhere.