Forget roadmaps: orchestrate your contact center with customizable integration scenarios
With customers behaviors continuing to evolve, organizations must embrace shifts to stay relevant. Investing in your front lines tools, however, can be expensive with custom development or lengthy, waiting on product roadmaps.
I’ll walk through a series of real organizations’ pain points that were resolved with customized integration scenarios involving low-code/ no-code models. The goal is for you to walk-a-way with inspiration to better orchestrate your business with integration and increase CX.