Las Vegas Convention Center

26th & 27th April 2023

10AM - 5PM WED & 10AM - 4PM THUR

Apr 26 & 27 / 2023

LVCC, Las Vegas

Chris Anderson: Speaking at the Call and Contact Center Expo USA

Chris Anderson

Head of Sales  -  AirKit

Lowering Your Cost to Serve with Digital CX Automation

Customers have gone digital fast, but most companies have not been able to keep up. As a result, contact centers are flooded with high call volumes for routine requests like order status. To meet increasing call volume, companies are scaling with headcount. This drives up costs while hurting CX.