Sponsored by


Las Vegas Convention Center

April 24th & 25th 2024


Apr 24 & 25 / 2024

LVCC, Las Vegas

Charles Morgan: Speaking at the Call and Contact Center Expo USA

Charles Morgan

Vice President, Sales  -  Gravity Systems Inc

Economics of IT Workforce Ecosystems

From an economist perspective, the scarcity principle has surfaced in the IT industry and has greatly impacted the equilibrium between demand and supply of skilled IT workers. Prevalent today is the connection between scarce labor and the behavioral tendencies of workers. I'll discuss labor scarcity and its implications for the use of resources, production of goods and services, growth of production and welfare over time, and a great variety of other complex issues of vital concern to the IT industry. Moreover, how the current IT industry discrepancy between the demand for skilled workers and the scarcity of supply affects IT workforce ecosystems.