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Las Vegas Convention Center

26th & 27th April 2023

10AM - 5PM WED & 10AM - 4PM THUR

Apr 26 & 27 / 2023

LVCC, Las Vegas

Charles Morgan: Speaking at the Call and Contact Center Expo USA

Charles Morgan

Vice President, Sales  -  Gravity Systems Inc

How the current IT industry discrepancy between the demand for skilled workers and the scarcity of supply affects IT workforce ecosystems.

From an economist perspective, the scarcity principle has surfaced in the IT industry and has greatly impacted the equilibrium between demand and supply of skilled IT workers. Prevalent today is the connection between scarce labor and the behavioral tendencies of workers.