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Apr 24 & 25 / 2024

LVCC, Las Vegas

Cassidy Klundt: Speaking at the Call and Contact Center Expo USA

Cassidy Klundt

Foundever

Enhancing CX in Post-Pandemic World

What's important to customers today? How do you assess it within different industries (using client examples), and what does great look like?

About Cassidy Klundt

Carrying intellectual curiosity into any engagement, Cassidy would consider himself to be a CX Enthusiast and People Leader, who greatly values what the contact center industry can do for organizations, customers, and just as important the people who find valuable careers within. He resides in Las Vegas, NV with his family, and currently holds a role as a Global Director of Account Management with an insurance portfolio of clients he strategically supports. He's had the opportunity to support many industries however to include: hospitality, online gaming, telecommunications, retail (boutique and big-box), and many others.