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Las Vegas Convention Center

April 24th & 25th 2024

Apr 24 & 25 / 2024

LVCC, Las Vegas

Casey Denby & Abhi Jain: Speaking at the Call and Contact Center Expo USA

Casey Denby & Abhi Jain

Zenarate & Startek

AI Simulation Training is the Future of Contact Center Training

The future of Contact Center Training is HERE! Agents are immersed in life-like simulations to master high-impact conversations they face on the job. AI Simulation Training enables practice via Voice, Screen, and Chat. Don’t miss this ground breaking session where Casey & Abhi share how Startek has successfully implemented simulation training in leading brands worldwide. AI Simulation Training is the most effective way to develop top-performing agents. The results are undeniable.