Co-Founder and CTO
The Great Resignation: Why Your Contact Center Won’t Survive without Automation
Being a contact center leader has never been harder. Hiring shortages, high agent turnover, and unpredictable surges in call volumes are just a few of the challenges adversely affecting today’s customer service providers. Contact center automation has now become imperative to survival. Learn how leading contact center innovators across industries are already experiencing the gains in productivity, efficiency, and instant scalability from automating their contact centers with intelligent virtual agents.