Sponsored by

Las Vegas Convention Center

26th & 27th April 2023

10AM - 5PM WED & 10AM - 4PM THUR

Apr 26 & 27 / 2023

LVCC, Las Vegas

Benjamin Gleitzman: Speaking at the Call and Contact Center Expo USA

Benjamin Gleitzman

Co-Founder and CTO  -  Replicant

The Great Resignation: Why Your Contact Center Won’t Survive without Automation

Being a contact center leader has never been harder. Hiring shortages, high agent turnover, and unpredictable surges in call volumes are just a few of the challenges adversely affecting today’s customer service providers. Contact center automation has now become imperative to survival. Learn how leading contact center innovators across industries are already experiencing the gains in productivity, efficiency, and instant scalability from automating their contact centers with intelligent virtual agents.