Arjan ven den Berg
Business Development Director
Contact Center benefits when Microsoft Teams meets CC4Teams
We’ve all experienced the disruption caused by Covid; an underlying theme was the ability of forward-looking organizations to ensure ‘business as usual’ through cloud-based infrastructures and services. At CC4ALL, we’re well-positioned with our flagship CC4Teams solution to help provide contact center service capable of riding any disruption and deliver business continuity 24×7.
But where next? A majority of businesses look set to adopt a long-term hybrid model, with employees splitting time between remote locations and the office. That means businesses running legacy or outdated systems will struggle to provide this, particularly in contact center operations and departments.