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April 24th & 25th 2024

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Apr 24 & 25 / 2024

LVCC, Las Vegas

Aaron Fischer: Speaking at the Call and Contact Center Expo USA

Aaron Fischer

Chief Customer Officer  -  OP360

“Things We Think & Do Not Say: Taking the Stigma out of BPO”

Sharing the good, bad, and the ugly about how your outsourcing partner operates from a seasoned executive who has seen it all. Learn how employee engagement, community social engagement, and the cost of doing business really impact your customers. We will pull back the curtain on how your partner might operate but more importantly how your future BPO should operate - not as a partner but as an extension of your team.

About Aaron Fischer

Aaron is the Chief Customer Officer for OfficePartners360 (OP360), a global provider of omnichannel customer experience and back office support solutions. With over 26 years of experience as a sales leader for outsourced customer care and as an executive leader of sales operations, Aaron brings a unique point of view and expertise as one of the key partners managing OP360. Over his career, he has worked in virtually every functional team across almost every industry vertical deepening his knowledge of customer experience needs and how to best solution to those needs. As the resident OP360 athlete, Aaron has competed four Full Ironman Triathlons, six Half Ironmans and ran 10 marathons. He sleeps, works, and trains south of Denver with his amazing wife Diane and talented daughter Ford.