Removing the Boundaries to Better Connectivity with Identity
All the contact center strategy, investments in agent productivity, and more won’t matter if your communications aren’t trusted by the consumers you’re reaching out to connect with. Learn the ins and outs of how to establish a trusted outbound communications strategy based on Verified Identity, reputation management, branding to fit customized campaign strategies, and best practices to engage with trust, respect, transparency, and success.
Schedule:
Wednesday
- 11am - SPAM: "An American Meat Icon" or The Way Your Calls Are Being Delivered Right Now
- 12pm - How to Define, Implement and Measure ROI of Branded Communications
- 1pm - Best Practices for Dialing Strategies, Contact Strategy, Campaign Success
- 2pm - Identity: The Key to Owning Brand Reputation and Caller Identity
- 3pm - How to Define, Implement and Measure ROI of Branded Communications
- 4pm - SPAM: "An American Meat Icon" or The Way Your Calls Are Being Delivered Right Now
- 11am - SPAM: "An American Meat Icon" or The Way Your Calls Are Being Delivered Right Now
- 12pm - How to Define, Implement and Measure ROI of Branded Communications
- 1pm - Best Practices for Dialing Strategies, Contact Strategy, Campaign Success
- 2pm - Identity: The Key to Owning Brand Reputation and Caller Identity
- 3pm - How to Define, Implement and Measure ROI of Branded Communications