Tethr

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Tethr is the only conversation analytics platform that gives contact center and customer experience leaders like you a 360-degree view into every customer interaction, regardless of channel (phone, chat, email or service ticket).

Powered by AI and over a decade of industry-defining research, Tethr delivers drill-able, human-readable reports and dashboards on agent performance at the company, team, and agent level.

Instantly recognize top performers and spot agents who need additional coaching. Tethr also quickly identifies trends plaguing your customer experience. Tethr is the game-changer that turns large amounts of unstructured conversation data into the roadmap you need to improve customer retention and agent performance, reduce costs, and ultimately build a better customer experience.

See how Tethr will revolutionize your data analytics process by requesting a demo today.

Tel: 512-910-4440

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