Koopid is reinventing how enterprises serve the digital-first customer with support perfectly blended into the product and service experience. The Koopid Platform allows all organizations to deliver iconic service experiences leveraging the most powerful, agile, digital customer engagement environment to continually improve the service brands are delivering to their customers. Koopid helps these organizations empower consumers to serve themselves in their initial channel of engagement. Good for consumers and excellent for brands. Koopid makes it easy to create, implement, and manage a wide range of AI-powered use cases such as virtual assistants and conversational bots, available wherever your customers are: web, mobile, social, phone or when experiencing your product. At its core, Koopid curates customer context and conversational data with live customer service availability to continuously optimize the customer experience with the goal of achieving the best overall business outcomes. Today, some of the world’s most innovative brands trust Koopid to deliver superior digital customer experiences.