Frontline Group
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Frontline Call Center is the BPO side of Frontline Group. We have been using the remote agent model since 2006, providing both technical and customer care, across 9 different genre verticals, 24/7. Frontline Group has since grown to include Frontline Services, delivering Contact Center cloud-based platform implementations and customized solutions. We are proud to introduce Frontline Connect this year, a platform that will walk a call center agent through each and every call, so that every base is covered.