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As the leading provider of cloud-based call-back solutions, Fonolo eliminates hold time and improves the way contact centers interact with their customers on the web, mobile or by phone.
Fonolo's Voice Call-Backs solution gives your customers the option to "press 1 to get a call-back from the next agent", while Visual IVR power your website and mobile app with click-to-call-back capabilities.
Fonolo's cloud-based technology works with any call center infrastructure and has minimal impact on your existing processes. An optional on-premise appliance can also be added to comply with strict security requirements.
More info: Fonolo.com or firstname.lastname@example.org.