Conversation Design Institute

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Conversation Design Institute offers training & certification programs for people working in conversational AI and teaches them how to design human-centric, inclusive, and goal-driven AI Assistants. For years now, CDI has been leading the conversational AI community with education, benchmarking and advisory services. 

Conversational AI unifies both automation and experience goals – when done well. Many organizations lack the knowledge to develop good strategies, build the right teams, focus on the right skill sets, and bring in the right technologies. They often find themselves off track. That is were CDI offers help. 

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