BVA Nudge Consulting
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BVA Nudge Consulting specializes in using behavioral science (BeSci) to achieve organizational success. Learn how they have used their BeSci expertise to help call & contact centers improve efficiency and conversion rates using small tweaks. They will share specific case studies in the financial sector and healthcare sector. You will walk away with a basic understanding of BeSci and some concrete tools to begin to apply in your own call & contact center right away.
Tel: 917 445 1766